Frequently Asked Questions
Here you can find answers about WCoins, vouchers, payments, account security, the client, launcher and other important areas of Rise of Legends.
WCoins & Payments
How do I buy WCoins?
Log in with your Rise of Legends account and open the WCoins. Enter the desired amount of WCoins and choose secure payment via Stripe or PayPal.
After the payment is confirmed, the WCoins are automatically credited to the account you are logged in with.
Buy WCoins →How is the WCoin price calculated?
The current WCoin price is shown directly on the WCoins page and the total is calculated automatically. This means the currently configured server rate always applies.
100 WCoins = 1,00 € · 1 WCoin = 0,01 €
When do I receive my WCoins?
WCoins are credited automatically once Stripe or PayPal confirms the payment. The website verifies the payment server-side and only then credits the WCoins.
In your WCoin history you can then see whether the payment was credited, is pending, failed or expired.
What does “Payment pending” mean?
“Payment pending” means that no final successful payment confirmation has been received for this purchase yet. WCoins are only credited after payment is confirmed.
Can I buy WCoins for another account?
The purchase is credited to the account you are logged into on the website. Check the displayed account name before paying.
Voucher Codes
How do I redeem a WCoin voucher?
Log in, open the WCoins page and enter your voucher code in the Redeem voucher code section.
If the code is valid, the included WCoins are credited directly to your account.
Why does my voucher not work?
Check the code for typing errors. A voucher may also have already been used, expired or disabled. Each code can only be used according to its configured rules.
Where can I get voucher codes?
Voucher codes may be issued by the Rise of Legends team for events, promotions, compensation or special community activities.
Account & Security
How do I change my password?
Log in and open your account area. Under Account Security you can change your game password. The password must be at least 6 and at most 20 characters long.
What do I do if I forgot my password?
Rise of Legends does not use email for password recovery. Instead, use your personal recovery key on the Forgot Password page.
Reset Password →What is the recovery key?
The recovery key serves as additional proof for your account and allows a password reset without email. Keep it safe and separate from your password.
Recovery Key →What do I do if I lost my recovery key?
Contact support. After successfully verifying the account owner, an administrator can provide a time-limited one-time reset code.
Client & Launcher
Where do I download the Rise of Legends client?
Use only the official Rise of Legends download page. There you will find the current client and other downloads approved by the team.
Go to Downloads →What does the launcher do?
The launcher checks your game files and automatically downloads available updates. Therefore, start Rise of Legends through the official launcher.
Why should I not use files from third-party sources?
Third-party clients or individual game files may be outdated, modified or incompatible. For stable gameplay, use only official Rise of Legends downloads.
Game & Rankings
Where can I find the character ranking?
Under Rankings you can find current character and guild information directly from the game database.
Character Ranking →Where can I find the Arena Ranking?
You can access the Arena Ranking through the Rankings menu in the header. The available PvP data from the server is evaluated there.
Arena Ranking →Where can I get help with a problem?
For issues not answered here, please use our official support or Discord.